As CRO Analyst & Content Specialist you’ll have a direct impact on how customers experience one of the largest electronics eStores in the Nordics. It’s a unique opportunity to combine analytical thinking with creative problem-solving, and to work hands-on with both data and content.

About the Role

Samsung is looking for a hands-on, data-driven, and creatively minded CRO Analyst & Content Specialist to join the Nordic Marcom & Customer Experience (CX) team. In this pivotal role, you will work to enhance conversion rates and improve customer journeys across Samsung’s Nordic eStore. This is a role where strategy meets execution – combining data, UX, and content in a fast-paced, collaborative setting.

You’ll collaborate closely with cross-functional teams including marketing, UX, data analytics, and site owners, transforming insights into impactful, real-time improvements. Whether it’s optimizing checkout flows or refining on-page messaging, your work will directly influence engagement and sales performance.

Key responsibilities include

- Conversion Optimization: Plan and implement A/B tests across landing pages, product pages, and category layouts to improve performance and remove friction.

- Content & Merchandising: Optimize banners, promotional messaging, and on-site content to boost click-through rates and user engagement.

- Performance Analysis: Monitor key CRO metrics (bounce rates, conversion paths, time on site) using tools like Adobe Analytics, Content Square, and dashboards.

- Collaboration: Work alongside internal teams and European HQ stakeholders to ensure alignment and knowledge sharing.

- Reporting: Present weekly/monthly reports summarizing test results, insights, and future optimization opportunities.

- Travel: a minimum of 10 travel days to Poland is required. 

What We Are Looking For

We seek a candidate passionate about user experience, optimization, and performance data. You are structured, proactive, and can work independently and as part of a cross-functional team. You enjoy digging into analytics, running experiments, and turning insights into tangible improvements.

To succeed in this role, we believe you have

- A strong analytical mindset with a creative approach to problem-solving

- Experience with e-commerce CRO, UX testing, and performance optimization

- Familiarity with A/B testing platforms, content management systems, and tools such as Adobe Target, Content Square, Figma, and Adobe Analytics

- Excellent communication skills – able to translate complex data into actionable steps and share insights with both technical and non-technical audiences

- A genuine curiosity about user behavior and what drives digital performance

Why Join Us

This is more than just a job – it’s an opportunity to shape the customer experience of one of the largest electronics eStores in the Nordics. You’ll work in a fast-moving environment where testing, learning, and improvement are constant. Your insights won’t sit in a deck — they’ll be tested, implemented, and seen in real-time impact.

At Samsung, innovation and collaboration are part of the everyday culture. You’ll be part of a regional team focused on experimentation, performance, and continuous development. If you're passionate about data, UX, and content — and want to make a measurable difference — this is the role for you.

About Samsung

Samsung is one of the world’s leading technology brands, known for innovation, design, and market leadership across product categories including smartphones, TVs, and home appliances. The Nordic headquarters is located in Kista, Stockholm, where a dynamic and diverse team is driving digital transformation in one of the brand’s fastest-evolving regions.

How to Apply

This interim assignment, provided through Hammer & Hanborg, is a long-term position. It is expected to start as soon as possible, but no later than two months after the notice period. The role is based at Samsung’s office in Kista. Hybridwork is applicable. 

Please submit your application as soon as possible, as interviews are conducted continuously. Your resume must be in English; no cover letter is needed.

If you have any questions, feel free to contact:
Erik Värendh – erik.varendh@hammerhanborg.com

We look forward to hearing from you!

At Hammer & Hanborg we make a difference between being competent and being the right person for a job. Competence is much more than a CV and we always match candidates based on potential, values and motivation. We think it’s important that it’s fun to work and we believe in collaboration based on trust and mutual respect. We strive to always encourage and challenge both ourselves and our clients to have the courage to develop and make change happen. We believe that Diversity and Inclusion are strengths and welcome all applicants. Together we create future professional life. You are welcome to join us.  Please read more: hammerhanborg.com 

Hammer & Hanborg by Jurek is a member of Diversity Charter Sweden who works for a world where different ideas, knowledge, experiences, and competence count, where difference is a resource.