Working as a CRM Specialist at Samsung means that you will be part of securing the CRM communication and campaign activities that support the acceleration of the work with successful cross-channel data driven marketing.  

About the role as CRM Specialist

In this role you will be responsible for the campaign execution, content management, segmentation and improving the way of working based on insights and data. 

Key responsibilities

• Hands-on daily operations to coordinate and ensure the best campaign executions
• Briefing & coordination with MarCom, coordination of proofreading & QA process
• Execution of Go-to-market plans
• Execution of cross campaigns
• Execution of B2C & Marketing Automation Campaigns
• Taxi operations (sub system to our CRM system Adobe Campaign)
• Execution of A/B testing
• Working with the segmentation definition and manage requests to internal and external partners working with analytics and insights
• Working in strong collaboration with internal and external stakeholders (including e.g. agencies and contact with the Samsung European head quarter.
  

To be succesful in this role we think you have

• At least 3 years of direct experience from working with CRM communication.
• Proven track record of content management and how to enhance CRM communication through data-driven refinement of messaging, subject lines, preheaders, and calls to action. Hands-on experience of A/B testing & optimization across different channels.
• Analytics & reporting skills – Comfortable working with CRM dashboards and tools to track performance, derive insights, and make data-backed decisions.
• Experience from digital platforms in connection to CRM.
• Work in a fast-paced environment, and strive for excellence in delivery and execution.
• Fluency in English, Nordic language is a plus.

You must have experience in project management and stakeholder management, working in digital platforms in connection to marketing production and have experience of working with marketing execution plans, preferably in a global company.

Good to know

You will work from Samsung's Kista office and this is an interim assignment for one year through Hammer&Hanborg with start in July.

Please apply through the "Apply now" button, upload your CV (in English) and answer some questions. We do not want a cover letter. We are actively reviewing applications, so please apply as soon as possible. 

Please contact Christina Nerpin, christina.nerpin@hammerhanborg.com, if you have any questions. 

We look forward to receiving your application!

At Hammer & Hanborg we make a difference between being competent and being the right person for a job. Competence is much more than a CV and we always match candidates based on potential, values and motivation. We think it’s important that it’s fun to work and we believe in collaboration based on trust and mutual respect. We strive to always encourage and challenge both ourselves and our clients to have the courage to develop and make change happen. We believe that Diversity and Inclusion are strengths and welcome all applicants. Together we create future professional life. You are welcome to join us. Please read more: hammerhanborg.com

Hammer & Hanborg by Jurek is a member of Diversity Charter Sweden who works for a world where different ideas, knowledge, experiences, and competence count, where difference is a resource.