Samsung is looking for a CRM Specialist in Marketing Automation and B2B. It is a temporary contract during the period 2024-12-01 – 2026-03-01.

As a CRM Specialist in Marketing Automation (MA) and B2B at Samsung, you will contribute to the success of various CRM programs and campaigns aimed at driving cross-channel, data-driven marketing initiatives. You will be involved in CRM projects and campaigns, with responsibility for implementing strategies, managing campaign execution, content management, segmentation, and continuously improving processes based on data insights.

The CRM team plays a crucial part in the delivery of the newly founded D2C division. In the team you have a great opportunity to be part of this journey. There is a lot of knowledge and experience within the team so there are good opportunities for development within marketing and especially within CRM.

Job scope and key deliverables:

• Coordinate and execute CRM communications with speed and precision within Marketing Automation and B2B.
• Lead the execution of go-to-market plans.
• Plan and implement A/B testing to foster continuous improvement and excellence.
• Collaborate effectively with CRM Lead to ensure the successful execution of strategic plans.

Tasks CRM Specialist Marketing Automation and B2B:

• Manage day-to-day operations to ensure optimal campaign execution
• Oversee briefing and coordination with Creative team, as well as the coordination of proofreading and QA processes.
• Execute of Go-to-market plans for Marketing Automation and B2B initiatives.
• Manage Taxi operations (sub system to our CRM framework)
• Implement and analyze A/B testing
• Define segmentation and manage related requests in collaboration with internal and external analytics partners.
• Foster strong collaboration with internal and external stakeholders.

About you

To succeed in this role, you should have experience in project and stakeholder management, specifically within digital platforms related to marketing production. You are skilled in creating and executing marketing plans for CRM, with at least three years of hands-on experience in CRM and marketing automation at both strategic and operational levels. Proficiency in marketing automation and analytics is essential, as is a deep understanding of content management and optimizing communication to achieve KPIs. Familiarity with digital platforms tied to CRM is important. Additionally, you thrive in fast-paced environments and are committed to excellence in delivery and execution.

Required language skills:

• Fluency in English
  

Good to know

This is a full-time temporary position located at the Samsung office in Kista.

Please apply through the “Apply now” button, upload your CV, and answer some questions. We do not want a cover letter. We are actively reviewing applications, so apply as soon as possible. Due to the GDPR, we can’t accept applications through email.

At Hammer & Hanborg we make a difference between being competent and being the right person for a job. Competence is much more than a CV and we always match candidates based on potential, values and motivation. We think it’s important that it’s fun to work and we believe in collaboration based on trust and mutual respect. We strive to always encourage and challenge both ourselves and our clients to have the courage to develop and make change happen. We believe that Diversity and Inclusion are strengths and welcome all applicants. Together we create future professional life. You are welcome to join us.  Please read more: hammerhanborg.com 

Hammer & Hanborg by Jurek is a member of Diversity Charter Sweden who works for a world where different ideas, knowledge, experiences, and competence count, where difference is a resource.